Privacy Policy

Privacy Policy

Last updated: July 25, 2025
Effective date: July 25, 2025

Cookie and Data Management Policy

General Information

The operator of CoachLab.hu, Radó-Bajzak Melinda E.V. (registered office: 1114 Budapest, Bujarest utca 13., e-mail: [email protected]), as data controller, hereby informs visitors to the website about the processing of personal data and the use of cookies.

Scope of data processed
The following data may be provided when using the contact form, newsletter subscription (Mailchimp), and Tawk.to chat:

name (optional)

email address

message text

Purpose of data processing
Contacting and providing quotes

Sending newsletters (only if subscribed)

Customer service and advisory communication (chat)

Website statistical analysis, remarketing for marketing purposes

Legal basis for data processing
Data processing is based on the consent of the data subject (GDPR Article 6(1)(a)) and legitimate interest (f).

External data processors
Mailchimp (The Rocket Science Group LLC) - newsletter sending

Google Analytics - statistical analysis

Tawk.to - online chat service

CookieYes - cookie management

CWEB Kft. - web hosting provider

Data retention period
The data controller will process the data provided until the data subject requests its deletion or until the retention period specified in the legislation expires.

Rights of data subjects
You have the right to:

request the rectification or erasure of your data

restrict the processing of your data

object to the processing of your data

lodge a complaint with the NAIH (www.naih.hu)

Trademark clause

The name and logo "CoachLab" are registered trademarks in Hungary, owned by Róbert Radó. Any unauthorized use of the brand name may result in legal consequences.

🍪 Cookie Policy

The CoachLab.hu website uses cookies to improve functionality, user experience, and for statistical and marketing purposes.

Types:
Cookies necessary for operation

Statistical cookies (Google Analytics)

Marketing cookies (Mailchimp, Tawk.to, Facebook Pixel - if applicable)

Visitors can accept or reject non-essential cookies when they first use the website.

Cookie management is provided by the CookieYes system.

The CoachLab.hu website uses cookies to operate the site, for statistical analysis, and for marketing purposes.

What is a cookie?
A cookie is a small data file that your browser stores on your device. It helps the site function and collects information about how you use the site.

What cookies do we use?
Necessary cookies - these are essential for the technical operation of the site.

Statistical cookies - we collect anonymous traffic data using Google Analytics.

Marketing cookies - Mailchimp, Tawk.to, and other services to track interactions.

Cookies used by third parties:
Google Analytics

Mailchimp

Tawk.to (chat)

CookieYes

Hosting provider: CWEB

Enabling cookies
When you visit the website for the first time, a cookie consent banner will appear. Here you can decide which types of cookies you want to enable.

Further information
We treat your data confidentially; details can be found in the Data Processing Notice.

Privacy Policy English version

Last Updated On 03-Dec-2024
Effective Date 03-Dec-2024

Privacy Policy generated with CookieYes.

This Privacy Policy describes the policies of CoachLab Coaching Services, Budapest 1114, Hungary, email: [email protected], phone: +36 20 779 8300 on the collection, use and disclosure of your information that we collect when you use our website ( https://coachlab.hu/ ). (the "Service"). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. Information We Collect: We will collect and process the following personal information about you:
   1. Name
   2. Email
2. How We Use Your Information: We will use the information that we collect about you for the following purposes:
   1. Marketing/ Promotional
   2. Targeted advertising
   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
3. How We Share Your Information: We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
   1. Analytics
   We require such third party's to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
4. Retention Of Your Information: We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
5. Your Rights: Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law. You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected]. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
6. Cookies Etc. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
7. Security: The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
8. Grievance / Data Protection Officer: If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at CoachLab Coaching Services, email: [email protected]. We will address your concerns in accordance with applicable law.

Privacy Policy generated with CookieYes.

Privacy Policy English version