Privacy Policy, Privacy and Cookie Notice
Privacy policy
Last update: 25-July-2025
Effective date 25-July-2025
Cookie and privacy notice
General information
The operator of CoachLab.hu, Radó-Bajzak Melinda E.V. (registered office: 1114 Budapest, Bukarest utca 13., e-mail: [email protected]), as the data controller, hereby informs visitors of the website about the processing of personal data and the use of cookies.
- Scope of data processed
When using the contact form, newsletter subscription (Mailchimp) and Tawk.to chat, the following data may be provided:
name (optional)
e-mail address
message text
- Purpose of data processing
Contact and quote
Newsletter (only if you subscribe)
Customer service and advisory communication (chat)
Website statistical analysis, remarketing for marketing purposes
- Legal basis for data processing
The processing is based on the data subject's consent (Article 6(1)(a) GDPR) or legitimate interest (f). - External data processors
Mailchimp (The Rocket Science Group LLC) - sending newsletters
Google Analytics - statistical analysis
Tawk.to - online chat service
CookieYes - cookie management
CWEB Ltd. - web hosting provider
- Data retention period
The data controller shall process the data provided until the data subject requests their deletion or until the expiry of the retention period provided for by law. - Rights concerned
You are entitled to:
request the rectification or erasure of your data
limit their treatment
object to treatment
file a complaint with the NAIH (www.naih.hu)
- Trade mark rights clause
The name and logo "CoachLab" are registered trademarks in Hungary and are the property of Róbert Radó. Any unauthorized use of the trademark may result in legal consequences.
🍪 Cookie information
The CoachLab.hu website uses cookies for better functionality, user experience, statistical and marketing purposes.
Types:
Cookies needed for operation
Statistical cookies (Google Analytics)
Marketing cookies (Mailchimp, Tawk.to, Facebook Pixel - if any)
The visitor can accept or reject unnecessary cookies when using the website for the first time.
Cookie management is provided by the CookieYes system.
The CoachLab.hu website uses cookies ("cookies") for the operation of the site, statistical analysis and marketing purposes.
- What is a cookie?
A cookie is a small data file that the browser stores on the visitor's device. It helps the site to function and collects information about the use of the site. - What cookies do we use?
Necessary cookies - essential for the technical functioning of the site.
Statistical cookies - Google Analytics is used to collect anonymous traffic data.
Marketing cookies - Mailchimp, Tawk.to and other services for tracking interactions.
- Cookies used by third parties:
Google Analytics
Mailchimp
Tawk.to (chat)
CookieYes
Hosting provider: CWEB
- Authorisation of cookies
On your first visit to the website, you will see a cookie-enable bar. Here you can choose which types of cookies you want to allow. - More information
Your data will be treated confidentially, details in the Privacy Notice.
English version of Privacy Policy
Last update: 03-Dec-2024
Effective date 03-Dec-2024
This Privacy Policy is provided by CoachLab.hu (Radó-Bajzak Melinda E.V.), Budapest 1114, Hungary, e-mail: [email protected], phone: +36 20 779 8300 in connection with the collection, use and disclosure of information collected through the use of our website ( https://coachlab.hu/ ) (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may change this Privacy Policy at any time without prior notice to you, and we will post the revised Privacy Policy on the Service. The amended Privacy Policy will be effective 180 days after the date of posting of the amended Privacy Policy on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the amended Privacy Policy. Therefore, we encourage you to review this page regularly.
The information we collect:
We collect and process the following personal data about you:
Your name
E-mail address
How we use your data:
We use the information we collect about you for the following purposes:
For marketing/promotional purposes
Targeted advertising
If we want to use your data for any other purpose, we will ask for your consent and we will only use your data after we have received your consent and then only for the purpose(s) for which you have given your consent, unless otherwise required by law.
How we share your information:
We will not transfer your personal information to third parties without your consent, except in the limited circumstances described below:
Analytics
We require such third parties to use the personal information we provide only for the purposes for which we provided it and to retain it no longer than necessary to fulfill those purposes.
We may also transfer your personal information (1) to comply with applicable laws, regulations, court orders or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged or acquired by another company, your information will be one of the assets that is transferred to the new owner.
Retention of your data:
We will retain your personal information for 90 days to 2 years after users have terminated their account or for as long as we need it to fulfill the collection purposes detailed in this Privacy Policy. We may need to retain certain information for longer periods, for example for record keeping/reporting purposes in accordance with applicable law, or for other legitimate reasons such as to enforce legal rights, prevent fraud, etc. We may keep the remaining anonymous information and aggregated information, none of which identifies you (either directly or indirectly), indefinitely.
Your rights:
You have the right, depending on the applicable law, to access, rectify or erase your personal data or receive a copy of your personal data, to restrict or object to the active processing of your data, to share (transfer) your personal data with other organisations, to withdraw your consent to the processing of your data, to lodge a complaint with a lawful authority and to exercise any other rights relevant under applicable law. To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or profiling for marketing purposes by contacting us at [email protected].
Please note that if you do not allow us to collect or process the personal data we require, or withdraw your consent to the processing for the purposes for which we require it, you may not be able to access or use the services for which we have requested your data.
Cookies, etc.
To find out more about how we use them and what choices you have about these tracking technologies, please read our Cookie Policy.
Security:
The security of your information is important to us and we use reasonable security measures to prevent the loss, misuse or unauthorised alteration of the information under our control. However, due to the inherent risks, we cannot guarantee absolute security and consequently we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Complaints / Data Protection Officer:
If you have any questions or concerns about the processing of your data that we hold about you, you can contact our complaints officer at CoachLab Coaching Services, email: [email protected]. Your concerns will be handled in accordance with applicable law.
Privacy policy generated using CookieYes.
